FAQ's – Luxe Salon & Spa
Frequently Asked Questions
Our FAQ section is designed to help you understand our services, booking process and experience at Luxe Salon & Spa. These answers address common questions and highlight what makes us one of the best salons in Scarborough.
What kind of hair services do you offer?
At Luxe Salon & Spa, we offer a full range of professional hair services including custom haircuts, advanced hair colouring, highlights, balayage, keratin treatments, styling and hair treatments tailored to your hair type.
How do I book my appointment?
You can conveniently book your appointment online, call us at 647‑327‑6161, or visit our salon at Cedarbrae Mall for in‑person scheduling. Booking in advance is recommended for peak times.
Do you offer consultations before hair or beauty services?
Yes, we provide personalized consultations for all services including haircuts, colour and facials. This ensures that your treatment aligns with your goals and hair/skincare needs.
Are walk‑ins welcome?
Walk‑ins are welcome based on availability. However, we recommend scheduling an appointment, especially for colour services, balayage and spa treatments to guarantee your preferred time slot.
What products do you use during services?
We use high‑quality, professional salon products that nourish and protect your hair and skin. Our team selects products based on individual needs for healthy, long‑lasting results.
Do you provide services for all ages?
Yes, we provide services for men, women and children. From classic haircuts to advanced styling and spa treatments, we tailor each service to suit your needs.
What should I expect during my first visit?
During your first visit, you’ll receive a warm welcome, a consultation and a customized service experience. Our goal is to make you feel comfortable while fulfilling your beauty expectations.
What payment methods do you accept?
We accept all major credit cards, debit cards and mobile payment options for your convenience.
How can I change or cancel my appointment?
You can change or cancel your appointment by calling us at least 24 hours in advance. This allows us to accommodate other clients in need of services.
Do you offer any salon packages or promotions?
Yes, we offer seasonal packages and promotions for hair, spa and beauty services. Follow us on social media or sign up for our newsletter to stay updated on the latest offers.
Our Trusted Partners Products for Salon
