Privacy Policy – Luxe Salon & Spa

Effective Date: January 2026

Thank you for visiting Luxe Salon & Spa located in Cedarbrae Mall, Scarborough. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store and protect your data when you interact with our website or services.

1. Information We Collect

We collect personal information only when it is provided voluntarily. This includes:

• Contact Information: Name, phone number, email address and address when you book an appointment.
• Booking Details: Appointments, service preferences and service history.
• Payment Information: Payment details are processed securely and not stored on our servers.
• Website Interaction: Data such as IP address, browsing patterns, cookies and analytics to improve user experience.

We collect non‑personal data through tools like Google Analytics to understand user trends, optimize pages and improve service offerings.

2. How We Use Your Information

Your personal data may be used for the following purposes:

• Appointment Management: Scheduling, confirmations, reminders and service personalization.
• Customer Support: Responding to your questions, feedback or concerns.
• Marketing Communications: Sending updates, promotions or newsletters (only if you opt‑in).
• Service Improvement: Analyzing trends to enhance our salon and online experience.

We do not sell, trade or share your personal information with unaffiliated third parties for marketing purposes.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us remember user preferences, understand how visitors interact with our site and support our SEO efforts.

You can choose to disable cookies in your browser settings. However, some features of the website may not function properly without cookies.

4. Third‑Party Services

Our website may link to third‑party services such as booking software, social media platforms or analytics providers. These services may collect information independently. We encourage you to review the privacy policies of these third parties.

5. Data Security

We implement industry‑standard security measures to protect your personal data. While we strive to safeguard your information, no method of online transmission is completely secure.

We use SSL encryption, secure servers and restricted access to ensure the confidentiality of your data.

6. Children’s Privacy

Our services and website are intended for users aged 18 and above. We do not knowingly collect personal information from children under the age of 13.

7. Your Rights

You have the right to access, update, correct or request the deletion of your personal information. You can contact us at info@theluxesalon.ca or call 647‑327‑6161 for privacy requests.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect legal or operational changes. The revised policy will be posted on our website with an updated effective date.

By using our website and services, you agree to the terms of this Privacy Policy.

Contact: Luxe Salon & Spa
📍 Cedarbrae Mall 3495 Lawrence Ave E, Toronto, ON M1H1B2
📞 647‑327‑6161